How can I determine the right size for my order?
We provide a size chart on our website to assist you in selecting the correct size. If you require further guidance or measurements, please don’t hesitate to reach out to us.
Is it possible to return or exchange an item?
Certainly, we have a returns and exchanges policy in place within a specific timeframe. For detailed information, please visit our returns and exchanges policy on our website.
Do you offer international shipping?
We are in the process of expanding our services to offer international shipping. Currently, we are only delivering within Pakistan. However, we are working hard to make international shipping available soon.
How long does delivery take?
Delivery typically takes from the same day to 5 days across Pakistan.
Do you accommodate customization or special orders?
We may consider customization or special orders on a case-by-case basis. Please get in touch with us for additional information.
How can I get in touch with customer service?
You can reach our customer service team via the contact form on our website, email, social media channels, or WhatsApp. We aim to respond to all inquiries within 24-48 hours.
I’ve entered an incorrect shipping address, what should I do?
If your order has not yet been dispatched, there’s no need to worry. We can assist in changing the shipping address. Please contact our customer service team with your order number and the correct shipping address.
Are out-of-stock items restocked?
We make every effort to restock out-of-stock items as soon as possible. If an item cannot be restocked, it will be removed from the website.
How can I ensure that I’ve completed my purchase correctly?
After placing your order, you will receive a confirmation email. If you do not receive an email, please reach out to our customer service for assistance.
Where can I find coupon codes for discounts?
You can find our latest coupon codes on our website and social media channels. Follow us to stay updated on exclusive offers and promotions!
What’s the process for placing an order?
- Navigate to the section (Abayas, Dresses, Hijabs, etc.) and view the products you’re interested in, including details, available sizes, descriptions, and prices.
- Choose an item of clothing and add it to your shopping basket. You can then decide to continue shopping or proceed to checkout.
- When you’re ready to proceed, you can either register an account or check out as a guest. 4. Select your preferred delivery method.
- Choose a payment method: Debit/Credit etc.
- Confirm your order.
- You will receive an email confirming your order.
Still have questions?
We’re here for you! Email us at support@munawer.pk and we’ll get back to you within 24 hours.