Eligibility for Returns:

You can request a return within 7 days from the date of delivery. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refund Process:

Upon approval of your return, we will initiate a refund to your original payment method. It may take a few business days for the funds to reflect in your account.

Return Shipping:

Customers are responsible for return shipping costs unless the return is due to a mistake on our part.

How to Request a Return:

To request a return, please contact our customer support team on WhatsApp at 0341 0738060  or email us at support@munawer.com. We will guide you through the process and provide you with the necessary instructions.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Damaged or Defective Items or Wrong Product or Never Arrived:

If you receive a damaged or defective item or the wrong product or product that never arrived, please contact us immediately with a video or photos of the product and its packaging. We will work to resolve the issue promptly. REMEMBER: YOU MUST MAKE VIDEO WHILE OPENING A PARCEL.

For more information visit: https://munawer.pk/refund_returns/